{"id":3428,"date":"2018-10-08T13:33:26","date_gmt":"2018-10-08T13:33:26","guid":{"rendered":"https:\/\/elmenta.com\/?page_id=3428"},"modified":"2018-10-08T13:33:31","modified_gmt":"2018-10-08T13:33:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/elmenta.com\/lv\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div  class='togglecontainer av-qrqn9w-c7193b453b98e6e1271486efe7e0de34  avia-builder-el-0  avia-builder-el-no-sibling  toggle_close_all' ><div class='taglist'><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{All}\" class=\"activeFilter\">All<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{... if you are a client}\" class=\"\">... if you are a client<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{...if you are a translator\/service provider}\" class=\"\">...if you are a translator\/service provider<\/a><span class='tag-seperator'>\/<\/span><\/div><\/div>\n<section class='av_toggle_section av-qen3ys-28b13fead50a72035158c73998de482b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {... if you are a client} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  activeTitle av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"What languages do you work with?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What languages do you work with?\" data-aria_expanded=\"Click to collapse: What languages do you work with?\">What languages do you work with?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  active_tc av-title-above' style='display:block;' ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We specialize on the translations from English, German, Finnish, Swedish into Estonian, Latvian, Lithuanian, and Russian. However we are able to provide the translations in the other language combinations too.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-nvtfms-4aa0750e8a110090a00b81f2f9eff261'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {... if you are a client} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"How much does a translated page cost?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How much does a translated page cost?\" data-aria_expanded=\"Click to collapse: How much does a translated page cost?\">How much does a translated page cost?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The translation of a page depends on the language combination, area\/difficulty of the translatable text and the urgency of the job. To get the free quote please <a title=\"Contacts\" href=\"https:\/\/elmenta.com\/en\/contacts\/\">contact us <\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m8e5qs-84a0cd322c23068b46164c8a3877aeef'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {... if you are a client} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"How do you calculate the cost of the project?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How do you calculate the cost of the project?\" data-aria_expanded=\"Click to collapse: How do you calculate the cost of the project?\">How do you calculate the cost of the project?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Translation costs depend on the language combination, area\/difficulty of the translatable text and the urgency of the job. \u00a0We calculate the costs based on the volume of the text to be translated, i.e. based on the number of words. We use special tool for text analysis and if the text contains a number of repetitions the translation costs decrease.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-k16nf8-f1f9997c478989ee2c210a3f83b22e35'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {... if you are a client} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"Does the urgency of the project influence its costs?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Does the urgency of the project influence its costs?\" data-aria_expanded=\"Click to collapse: Does the urgency of the project influence its costs?\">Does the urgency of the project influence its costs?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Yes, for urgent projects an extra charge in the amount of 30-70% can be applied.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-j6fm10-d6f764ad68acca6c050f0b87240ad9cc'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {... if you are a client} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"Do you offer discounts?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do you offer discounts?\" data-aria_expanded=\"Click to collapse: Do you offer discounts?\">Do you offer discounts?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Sure, we do. Discount rate depends on the project volume and can reach 10-15% of the project sum. In every instance the discount rate is being negotiated separately.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-hb44no-01cdb668b5a000b74b162cd2f8bc199e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {... if you are a client} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"How can we place an order?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How can we place an order?\" data-aria_expanded=\"Click to collapse: How can we place an order?\">How can we place an order?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>To place an order please contact us by \u00a0<a href=\"mailto:sales@elmenta.com\">e-mail<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1lc478-ef242e066efef9685acbe5810636e22e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {... if you are a client} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"Which formats do you work with?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Which formats do you work with?\" data-aria_expanded=\"Click to collapse: Which formats do you work with?\">Which formats do you work with?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We accept the materials for the translation in different formats\u00a0\u2013\u00a0text files\u00a0(*.txt, *.doc(x), *.ppt(x), *.xls(x), *.pdf,\u00a0etc.)\u00a0and video\/audio files\u00a0too.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-dg84no-37c08416aac27f71a4734cef934f9f15'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {... if you are a client} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"How can I pay for the order?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How can I pay for the order?\" data-aria_expanded=\"Click to collapse: How can I pay for the order?\">How can I pay for the order?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We accept different methods of payment. You can pay either by money transfer to our bank account or via different payment systems &#8211;\u00a0PayPal\u00a0and\u00a0Scrill.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-cisn1g-478f795f6d2fb4dd2c8200027db2598e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {... if you are a client} \"  ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"How do you ensure the quality of your translations?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How do you ensure the quality of your translations?\" data-aria_expanded=\"Click to collapse: How do you ensure the quality of your translations?\">How do you ensure the quality of your translations?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>In line with our quality procedure, each translation undergoes several stages \u2013 translation, editing, a spot\/format check and, for documents that go to print, a post-DTP check. In the majority of cases, our translators are native speakers of the target language and reside in the region or country where the target text will be used. Without exception, editing is performed by linguists who are native speakers.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ahyolw-e2a1eb0025be7d32b87ed8a7a62b3bbc'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {... if you are a client} \"  ><p id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed=\"200\" data-title=\"How do you guarantee the confidentiality of the translatable material?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How do you guarantee the confidentiality of the translatable material?\" data-aria_expanded=\"Click to collapse: How do you guarantee the confidentiality of the translatable material?\">How do you guarantee the confidentiality of the translatable material?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>All our vendors have signed the non-disclosure agreement with our company. In some special cases, if the client considers it is not enough, we can agree with the client about the additional protective measures.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-xdf3o-b2f6309723ab5216b6d9feb3a8cf45ec'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {...if you are a translator\/service provider} \"  ><p id='toggle-toggle-id-11' data-fake-id='#toggle-id-11' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11' data-slide-speed=\"200\" data-title=\"What are your requirements to the translators?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What are your requirements to the translators?\" data-aria_expanded=\"Click to collapse: What are your requirements to the translators?\">What are your requirements to the translators?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' aria-labelledby='toggle-toggle-id-11' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Our requirements are as follows:<\/p>\n<ul>\n<li>professional qualification in translation;<\/li>\n<li>at least 5 years\u2019 proven professional experience in translation;<\/li>\n<li>responsibility and accuracy;<\/li>\n<li>ability to work with CAT tools \u2013 Trados, MemoQ, Wordfast, etc.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2t0wk-a506535aa7654c203c812f5d7c3ccd4a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {...if you are a translator\/service provider} \"  ><p id='toggle-toggle-id-12' data-fake-id='#toggle-id-12' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-12' data-slide-speed=\"200\" data-title=\"How can I apply to work with you?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How can I apply to work with you?\" data-aria_expanded=\"Click to collapse: How can I apply to work with you?\">How can I apply to work with you?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' aria-labelledby='toggle-toggle-id-12' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We are always willing to work with experienced and reliable vendors. If you would like to join our team, please send your CV and covering letter to vendors(at)elmenta.com.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-65rec4-b9b8db019724e9c12722784013745336'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {...if you are a translator\/service provider} \"  ><p id='toggle-toggle-id-13' data-fake-id='#toggle-id-13' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-13' data-slide-speed=\"200\" data-title=\"What are your payment terms?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What are your payment terms?\" data-aria_expanded=\"Click to collapse: What are your payment terms?\">What are your payment terms?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-13' aria-labelledby='toggle-toggle-id-13' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We pay based on the invoice presented by the vendor. Payment terms \u2013 30 days from the invoice receipt date.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4ts2p0-a84c4c1b18004edd308406666cfe7a06'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {...if you are a translator\/service provider} \"  ><p id='toggle-toggle-id-14' data-fake-id='#toggle-id-14' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-14' data-slide-speed=\"200\" data-title=\"What are your ways of payment?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What are your ways of payment?\" data-aria_expanded=\"Click to collapse: What are your ways of payment?\">What are your ways of payment?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-14' aria-labelledby='toggle-toggle-id-14' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We can offer different methods of payment. We can pay you\u00a0either by money transfer to your bank account or via different payment systems &#8211; PayPal and Moneybookers (Scrill).<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2yc3ac-a1b9085f06dc7ae35cb3a12dbd1c7113'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {...if you are a translator\/service provider} \"  ><p id='toggle-toggle-id-15' data-fake-id='#toggle-id-15' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-15' data-slide-speed=\"200\" data-title=\"What information should be present in the invoice?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What information should be present in the invoice?\" data-aria_expanded=\"Click to collapse: What information should be present in the invoice?\">What information should be present in the invoice?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-15' aria-labelledby='toggle-toggle-id-15' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The invoice should contain the following information:<\/p>\n<ul>\n<li>full details of the Payer and Beneficiary \u2013 name of the company\/name, surname of the freelancer, address, tax payer number VAT number, business registration number (if any) or date of birth, etc. Your details can be found in the section \u201cContacts\u201d.<\/li>\n<li>date and number of the invoice,<\/li>\n<li>project number and information about the project (type of service, price, volume, etc.),<\/li>\n<li>banking details (name and address of the bank, account number (IBAN) and SWIFT) or details necessary for payment via PayPal\/Moneybookers (Scrill).<\/li>\n<\/ul>\n<p>Please issue only one invoice per month. Also please pay special attention to the correct invoice information! Only in this case we can guarantee the timely payment for your services.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":600,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3428","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elmenta.com\/lv\/wp-json\/wp\/v2\/pages\/3428"}],"collection":[{"href":"https:\/\/elmenta.com\/lv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elmenta.com\/lv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elmenta.com\/lv\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/elmenta.com\/lv\/wp-json\/wp\/v2\/comments?post=3428"}],"version-history":[{"count":4,"href":"https:\/\/elmenta.com\/lv\/wp-json\/wp\/v2\/pages\/3428\/revisions"}],"predecessor-version":[{"id":3432,"href":"https:\/\/elmenta.com\/lv\/wp-json\/wp\/v2\/pages\/3428\/revisions\/3432"}],"wp:attachment":[{"href":"https:\/\/elmenta.com\/lv\/wp-json\/wp\/v2\/media?parent=3428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}